As the president and CEO of OSI Group, LLC, David McDonald is familiar with the entrepreneurial skills necessary to see a business survive and thrive. The OSI Group has been around since the early 20th century, founded by German immigrants as a holding company of meat processors, supplying the food service industry internationally. The group’s clients include McDonald’s and KFC, among others.
David McDonald began his career with the OSI Group more than 3 decades ago when he was hired right out of college, holding an undergraduate degree in Animal Science. Originally hired as a project manager, McDonald worked his way through the rungs of the corporate ladder before taking his place as the company’s leader. Under his stewardship, OSI Group has continued to grow and evolve, recently acquiring Boho Foods, a Dutch company that will see OSI Group’s foothold in Europe continue to grow.
His success with OSI Group has been propelled by a shared vision and ethos focused not on the status quo, but on continuously surprising and exceeding the expectations of its customers. For David McDonald, the philosophy is simple: know and take part in the local culture of the groups you are serving. He sees this as a matter of not only earning the customer’s trust, but also valuing that trust. In order to achieve that, McDonald cites a company ethic of partnership and education within the geographic areas the OSI Group serves.
It is that devotion to the customer’s needs that allows the OSI Group to evolve and innovate as business and technology changes. A customer’s requests and wishes are a clue as to what the company may be missing. David McDonald says the company’s ethic to meet those demands is what forces a company forward, to change, and to grow.
As the company edges its footprint into the Chinese market, the location of OSI Group’s newest facility, the ability to evolve will be ever more important in a country with a massive infrastructure apparatus and a complex regulatory framework. David McDonald is proud of that record of achievement, symbolized by the successful investment in China, and it is certainly a sign of the success he and his company will continue to achieve.